Data Policy

This Data Policy describes how Lumira stores, processes, secures, retains, and deletes information submitted through our Services.

Data We Store

Lumira may store:

• Account information.

• Wellness and mood tracking entries.

• Journal content.

• User preferences.

• Device and diagnostic information.

• Application usage logs.

Data Processing

User information is processed solely to:

• Operate the Services.

• Synchronize information across devices.

• Generate wellness insights.

• Improve application performance.

• Detect misuse and security threats.

  Where AI features are used, submitted information may be processed to generate personalized wellness content. AI outputs are not medical advised

Data Storage

User data is stored using reputable cloud infrastructure and protected using industry-standard security measures, including encryption during transmission and appropriate access controls.

Only authorized personnel and contracted service providers with a legitimate business need may access personal information.

Data Deletion

Users may request deletion of their account and associated personal information.

Some information may be retained if required by applicable law or necessary for fraud prevention, security, or legal compliance..

Data Deletion

Users may request deletion of their account and associated personal information.

Some information may be retained if required by applicable law or necessary for fraud prevention, security, or legal compliance.

Third-Party Processors

Lumira may use trusted third-party providers to suppoert operation of the Services, including providers for:

• CLoud hosting.

• Authentication.

• Analytics.

• Payment processing.

• Email delivery.

• Artificial intelligence services.

  These providers process information only as necessary to perform services on Lumira's behalf and are contractually required to protect user data.

Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect user information form unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

International Processing

Information may be processed or stored in jurisdictions outside your country of residence.Where required, appropriate safeguards are implemented for international transfers.

Policy Updates

This Data Policy may be updated periodically to reflect changes in technology, legal requirements, or business operations. Material changes will be communicated through the Services when appropriate.

Contact

Questions regarding this Data Policy may be sent to:

hello@getlumira.io